Frequently Asked Questions

 
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General

 
Do you host adult sites?
10 | Views 1444 | Updated now 11 months
How do I choose a suitable hosting package?
3 | Views 2271 | Updated now 1 year
Can I test the services?
2 | Views 728 | Updated now 1 year
Can I change my hosting package?
2 | Views 633 | Updated now 1 year
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Domains

 
How do I get a domain's EPP code?
| Views 941 | Updated now 11 months
What does the code 'EPP' stand for?
| Views 575 | Updated now 11 months
How can I transfer a domain to Hostico?
| Views 546 | Updated now 11 months
How do I change the owner of a .ro domain ?
| Views 485 | Updated now 1 year
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Commercial

 
Can i buy extra space or other resources (ram,cpu) ?
1 | Views 395 | Updated now 1 year
How do I cancel a service ?
| Views 464 | Updated now 1 year
How long does it take to activate my order ?
| Views 433 | Updated now 1 year
How do I update my billing information ?
| Views 424 | Updated now 1 year
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Payment

 
I paid, why does the unpaid invoice appear?
3 | Views 691 | Updated now 11 months
Can I pay services in advance ?
1 | Views 401 | Updated now 1 year
When do I receive the invoice for payment?
| Views 473 | Updated now 11 months
How can I pay an invoice ?
| Views 437 | Updated now 1 year
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Technical

 
Do you offer SSH access ?
1 | Views 475 | Updated now 1 year
What is the difference between SSD and NVMe
| Views 792 | Updated now 1 year
How do I redirect a domain from HTTP to HTTPS?
| Views 477 | Updated now 1 year
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Email

 
How can I rebuild my domain reputation in GMail?
| Views 757 | Updated now 1 year
What are DKIM, SPF and DMARC?
| Views 391 | Updated now 1 year
Why do emails get in the spam folder?
| Views 371 | Updated now 1 year
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SEO

 
What is SEO (Search Engine Optimization)?
2 | Views 513 | Updated now 11 months
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DNS

 
How do I change a domain's nameservers?
| Views 1105 | Updated now 1 year
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