FAQ

Follow Hostico and search through 33 FAQ`s

Do I need a computer / laptop to access my Hostico client account ?

Vizualizari

27

The Hostico client account can be accessed from any device that has Internet connection: PC, laptop, tablet, smartphone, etc.

1

Do you offer SSH access ?

Vizualizari

112

My site is loading slowly. Why?

Vizualizari

96

How long does it take to activate my order ?

Vizualizari

83

How many visitors can I have on the site ?

Vizualizari

78

Where is your office located ?

Vizualizari

73

How can I pay an invoice ?

Vizualizari

73

Do you accept customers outside of Romania ?

Vizualizari

72

The hosting has been suspended, have i lost the data ?

Vizualizari

71

How do I update my billing information ?

Vizualizari

66

Can I pay services in advance ?

Vizualizari

65

Will I be able to update my website whenever I want?

Vizualizari

64

What happens if my site breaks your Terms of Service?

Vizualizari

61

How do I change the owner of a .ro domain ?

Vizualizari

60

How do I redirect a domain from HTTP to HTTPS?

Vizualizari

60

Where are your servers located ?

Vizualizari

60

Will you place banners or other elements on my site ?

Vizualizari

60

Can I pay for only certain services on an invoice ?

Vizualizari

56

Do I need a dedicated IP ?

Vizualizari

55

Can I get a postponment of payment

Vizualizari

52

I am underage, can I purchase Hostico services ?

Vizualizari

51

Do you offer web design services ?

Vizualizari

50

How do I cancel a service ?

Vizualizari

50

I paid the domain but I was notified that it would be suspended. Why ?

Vizualizari

48

Why is my hosting service suspended ?

Vizualizari

48

How can I contact a manager / supervisor ?

Vizualizari

44

Can I reserve a domain ?

Vizualizari

44

1

When I acces my WordPress site I get the error: Error establishing a database connection. What can I do ?

Vizualizari

43

1

How can i publish or upload my website on the Internet ?

Vizualizari

43

Can you give examples of websites hosted at Hostico ?

Vizualizari

41

Where can I see my billing status ?

Vizualizari

39

Can I get a refund for the unused / unwanted services ?

Vizualizari

35

1

Can i buy extra space or other resources (ram,cpu) ?

Vizualizari

35

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