FAQ

Follow Hostico and search through 33 FAQ`s

I am underage, can I purchase Hostico services ?

We do not provide services for minors (under age of 18). For more details, please visit the Privacy Policy page, especially section 9. Special preferences related to minors

Do you offer SSH access ?

112

My site is loading slowly. Why?

How long does it take to activate my order ?

How many visitors can I have on the site ?

Where is your office located ?

How can I pay an invoice ?

Do you accept customers outside of Romania ?

The hosting has been suspended, have i lost the data ?

How do I update my billing information ?

Can I pay services in advance ?

Will I be able to update my website whenever I want?

What happens if my site breaks your Terms of Service?

How do I change the owner of a .ro domain ?

How do I redirect a domain from HTTP to HTTPS?

Where are your servers located ?

Will you place banners or other elements on my site ?

Can I pay for only certain services on an invoice ?

Do I need a dedicated IP ?

Can I get a postponment of payment

Do you offer web design services ?

How do I cancel a service ?

I paid the domain but I was notified that it would be suspended. Why ?

Why is my hosting service suspended ?

How can I contact a manager / supervisor ?

Can I reserve a domain ?

When I acces my WordPress site I get the error: Error establishing a database connection. What can I do ?

How can i publish or upload my website on the Internet ?

Can you give examples of websites hosted at Hostico ?

Where can I see my billing status ?

Can I get a refund for the unused / unwanted services ?

Can i buy extra space or other resources (ram,cpu) ?

Do I need a computer / laptop to access my Hostico client account ?